Open your client area
Fill in the form below: it asks for everything we need to create your account all at once.
Who is this area for?
The client area is reserved for our customers with a remote monitoring contract. It allows you to view your instructions, print them, and request changes to them online at any time. The same account can cover multiple sites: no need to open one per establishment.
Before you start, have the full address of each monitored site to hand: this is what identifies the site with us and at the remote monitoring centre. The rest can be approximate; we will go over it together by phone.
Do not enter any authentication passwords in this form
The passwords used to identify you during a call from the remote monitoring centre should not be sent by email or form. You will enter them yourself in the client area once your access is open.
We will never ask you for them in writing, nor over the phone. Any request of this nature in our name should alert you.
Your access request
The fields marked as mandatory are those without which we cannot identify your contract. The others save us a back-and-forth.
Open my client area
The information provided is used solely to process your access request. It is neither sold nor used for any other purpose.
What happens next
- We check the contract and the sites concerned.
- We will call you back at the number provided to confirm the request. This is a deliberate precaution: a client area gives control over intervention instructions; it is not opened based on a form alone.
- We create the account and link your sites. You will receive an invitation to the email address provided.
- You choose your login password, then you access your instructions. Any changes you request are checked by our teams before being sent to the centre — your previous instructions remain active until then.
The office is open Monday to Friday, 8 am to 6 pm. Your alarms are handled continuously by the remote monitoring centre: opening a client area does not affect the monitoring of your site in any way.
Would you prefer to discuss it?
Call us on 06 45 84 05 67, or write to contact@securiwell.com. We will go over the information with you.